Send the right kind of note.

General support

For signing in, posting, arrivals or another problem in the app, tell us what happened, your phone and the app version. Never email a password, a sign-in code or the full text of a letter.

Emailsupport@daakme.com

Privacy and account requests

Use the subject Privacy request. Tell us how you sign in (phone number, Apple or Google) and whether you need access, correction, a copy or deletion. DaakMe may need to verify that the account belongs to you before acting.

You can delete your account yourself in the app: Profile › Delete my account (the steps). Had an account on the old DaakMe website? Send a privacy request from the email you signed in with. The Privacy page has the details.

Safety reports

Use the subject Safety concern. Include the letter link or Daak ID involved, what happened, and any immediate risk. Do not forward unnecessary copies of private content.

For content exposing intimate material, impersonation or an immediate threat, say that clearly in the first line so it can be prioritised.

Grievance contact

Grievance Officer: Raja Kalavala
Service: DaakMe, India
Email: support@daakme.com

Use the subject Formal grievance and include your name, contact email, the relevant URL or Daak ID, the nature of the complaint and the outcome you are requesting.

DaakMe aims to acknowledge a grievance within 24 hours and resolve it within 15 days. Requests involving certain intimate or impersonation content may require faster action under applicable law.

Legal requests

Courts, government authorities and authorised representatives should identify their authority, jurisdiction, official contact details and the precise account or content concerned. Send the request with the subject Legal request.

Before sending

Review the Community Guidelines, Terms and Safety guidance. DaakMe is not an emergency service; contact local emergency services when someone is in immediate danger.